METAHOME Terms of Service

Article 1 (Purpose)

These Terms govern the rights, obligations, and responsibilities between METAHOME (hereinafter referred to as the "Company") and users (hereinafter referred to as "Members") who register as members and use the digital wallet service METAHOME WALLET (hereinafter referred to as the "Service") provided by the Company.

Article 2 (Definitions)

• "Blockchain" refers to a technology that stores data in electronic blocks and connects each block sequentially like a chain, recording transaction history in a ledger that anyone can view and replicating and storing it on each computer participating in the blockchain network—a distributed data storage method.
• "Token" refers to digital assets in the form of coins or tokens issued through smart contracts on a blockchain.
• "Service" refers to the digital wallet service and all related services provided by the Company, regardless of the device (including PCs, mobile devices, and various wired and wireless devices).
• "Member" refers to an individual who enters into a service agreement with the Company under these Terms and uses the services provided by the Company.
• "Account" refers to a service account created to identify oneself in the Service, granted to Members who agree to these Terms and enter into a service agreement with the Company.
• "Wallet" refers to a digital wallet used to store digital assets linked to a Member's account, meaning a service that allows sending and receiving digital assets.
• "Wallet Address" refers to a unique identification address existing on the blockchain to record changes in digital assets between Members in the Service.
• "Password" refers to a combination of numbers set by the Member to verify that they are the Member matching the account and account address, and for confidentiality protection.
• "Digital Assets" refer to all data on the blockchain, including coins, tokens, NFTs, etc., that serve as a means of storing value and a medium of exchange through electronic methods via the Service.

The definitions of terms used in these Terms, except as defined in the preceding paragraph, shall be governed by relevant laws and general commercial practices.

Article 3 (Posting and Amendment of Terms)

• The Company shall post the contents of these Terms on the initial screen of the Service so that Members and users can easily understand them.
• The Company may amend these Terms to the extent that it does not violate relevant laws such as the "Act on Consumer Protection in Electronic Commerce," "Act on the Regulation of Terms and Conditions," "Act on Promotion of Information and Communications Network Utilization and Information Protection," "Personal Information Protection Act," "Framework Act on Consumers," and "Act on the Protection of Virtual Asset Users."
• When the Company amends the Terms, it shall announce the effective date and reasons for amendment together with the current Terms in accordance with the method specified in Paragraph 1, from 15 days before the effective date until the day before the effective date. However, in the case of amendments unfavorable to Members, the Company shall clearly notify separately through electronic means such as text messages, emails within the Service for a certain period, or login pop-ups, in addition to the announcement.
• If the Company announces or notifies the amended Terms in accordance with the preceding paragraph and clearly announces or notifies that failure to express intention within 15 days will be deemed as expression of intention, and the Member does not explicitly express refusal, the Member shall be deemed to have agreed to the amended Terms.
• If a Member does not agree to the application of the amended Terms, the Company cannot apply the contents of the amended Terms, and in this case, the Member may terminate the service agreement. However, if there are special circumstances where the existing Terms cannot be applied, the Company may terminate the service agreement.

Article 4 (Rules Outside the Terms)

Matters not specified in these Terms and the interpretation of these Terms shall be governed by the relevant laws of the Republic of Korea or the individual terms of service for the Service established by the Company and general commercial practices.

Article 5 (Conclusion of Service Agreement)

• The service agreement is concluded when a person wishing to become a Member (hereinafter referred to as "Applicant") agrees to the contents of the Terms, applies for membership, and the Company approves such application.
• The Company shall, in principle, approve the Applicant's application for service use. However, the Company may refuse to approve or terminate the service agreement even after approval for applications falling under any of the following:
  • - If the Applicant has previously lost membership under these Terms, except when the Company has approved re-registration.
  • - If using a name other than one's real name or using another person's name
  • - If providing false information or failing to provide information required by the Company
  • - If the person is a minor under the age of 19
  • - If approval is impossible due to reasons attributable to the Member or user, or if applying while violating other specified requirements
  • - If the use of this Service constitutes or may constitute a violation of applicable laws in the Member's place of residence
  • - If less than thirty (30) days have passed since the Applicant applied for withdrawal from the existing service
  • - If the Applicant attempts to re-register or newly register while already registered for the existing service
  • - If the person is a non-resident foreigner without an alien registration card
• For applications under Paragraph 1, the Company may request real-name verification and identity authentication through specialized institutions.
• The Company may withhold approval if there is insufficient service-related equipment or if there are technical or operational issues.
• If the Company does not approve or withholds approval of a membership application pursuant to Paragraphs 2 and 4, the Company shall, in principle, notify the Applicant.
• The service agreement is established at the time when the Applicant agrees to the Terms and membership registration is completed.

Article 6 (Changes to Member Information)

• Members may view their personal information at any time through the personal information management screen. Information can be modified through security authentication when making changes.
• If there are changes to the information provided at the time of membership application, Members must notify the Company of such changes online or through other methods such as email.
• The Company shall not be responsible for any disadvantages arising from failure to notify the Company of changes pursuant to Paragraph 2.

Article 7 (Obligation to Protect Personal Information)

The Company strives to protect Members' personal information in accordance with relevant laws such as the "Personal Information Protection Act" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection." The Company's Privacy Policy applies to the protection and use of personal information. However, the Company's Privacy Policy does not apply to linked sites other than the Company's official site.

Article 8 (Member's Obligation Regarding Password Management)

• The responsibility for managing the Member's password lies with the Member, and the Member shall not allow third parties to use it.
• If a Member becomes aware that their password has been stolen or is being used by a third party, they must immediately notify the Company and follow the Company's guidance.
• In cases falling under Paragraph 2, the Company shall not be responsible for any disadvantages arising from the Member's failure to notify the Company or failure to follow the Company's guidance even after notification.
• The Company shall not be responsible for any damages to the Member caused by loss, theft, or disclosure of the Member's password or other access information. However, this does not apply in cases of the Company's intentional misconduct or negligence.

Article 9 (Notification to Members)

• When notifying Members of information related to the Service in the course of operating the Service, the Company shall individually notify Members through reasonably available methods such as sending emails to the Member's email address held by the Company, sending mobile SMS, or in-service pop-ups.
• For notifications to all Members, the Company may substitute the notification in Paragraph 1 by posting on the notice board within the Service for 7 days or more.

Article 10 (Obligations of the Company)

• The Company shall not engage in acts prohibited by relevant laws and these Terms or acts contrary to common sense, and shall make its best efforts to provide services continuously and stably.
• Member data and blockchain data are safely stored and managed by the Company and protected through electronic security measures and operational measures to prevent forgery, alteration, or damage.
• The Company must have security systems in place to protect personal information so that Members can use the Service safely, and shall announce and comply with its Privacy Policy.
• The Company shall have the necessary personnel and systems to appropriately handle complaints or damage relief requests from Members and users arising from service use.
• If the Company recognizes that opinions or complaints raised by Members regarding service use are legitimate, it shall process them. The Company shall communicate the process and results to Members through email or other means regarding opinions or complaints raised by Members.

Article 11 (Obligations of Members)

Members shall not engage in the following acts:

• - Registering false information during application or modification
• - Using another person's information
• - Altering information posted by the Company
• - Transmitting or posting information other than that specified by the Company (such as computer programs)
• - Infringing on intellectual property rights such as copyrights of the Company or third parties
• - Acts that damage the reputation of the Company or third parties or interfere with their business
• - Publicly disclosing or posting obscene or violent messages, images, voices, or other information that violates public order on the Service
• - Using the Service for commercial purposes without the Company's consent
• - Sending or receiving tokens or cards through abnormal methods
• - Using tokens or cards for purposes that motivate or assist in the execution of illegal acts
• - Illegal activities such as pyramid schemes or fraudulent deposit-taking
• - Other illegal or improper acts

Members must comply with relevant laws, the provisions of these Terms, usage guidelines, precautions announced in connection with the Service, and matters notified by the Company, and shall not engage in acts that interfere with the Company's business.

Article 12 (Provision of Service)

The Company provides Members with the following services:

• - Creation of new account addresses
• - Verification of held digital assets
• - Transfer of digital assets
• - All other services provided to Members through additional development by the Company or partnership agreements with other companies

• The Service is provided 24 hours a day, 365 days a year, in principle.
• The Company may temporarily suspend the provision of the Service in case of maintenance, replacement, breakdown of information and communication equipment such as computers, communication interruption, or other significant operational reasons. In such cases, the Company shall notify Members by the method specified in Article 9 (Notification to Members). However, if there are unavoidable reasons that prevent prior notification, the Company may notify afterward.
• The Company may conduct regular maintenance as necessary for providing the Service, and the regular maintenance schedule shall be as announced on the Service screen. Additionally, restrictions may occur on some or all of the Service during regular maintenance, and the Company shall not be responsible for any damages arising therefrom unless caused by the Company's intentional misconduct or negligence.
• Digital assets including tokens held through the Service may be sent to external account addresses. The Member is responsible for the accuracy of the external account address provided, and the Company shall not be responsible for sending tokens or digital assets to an incorrectly entered external account address.
• The Company shall not be responsible for any problems that cause restrictions on some functions within the Service due to failures or maintenance of third-party services linked to the Service, unless caused by the Company's intentional misconduct or negligence. In such cases, the Company shall announce or notify Members of the fact.
• Please exercise particular caution when using digital asset transfer services between unsupported wallets and networks.
• Members may incur transfer fees set by the Company when transferring tokens.

Article 13 (Modification and Suspension of Service)

The Company may modify all or part of the services being provided according to operational and technical needs in the following cases or when there are reasonable grounds to suspect such facts exist:

• - When illegal activities occur through the Service
• - When maintenance, equipment replacement, or breakdown of information and communication equipment such as computers, or communication interruption occurs
• - When there are unavoidable circumstances due to maintenance of facilities for the Service
• - When normal service use is impaired due to power outage, equipment failure, or traffic overload
• - When nationwide or regional network failures occur
• - When there are unavoidable circumstances that prevent service provision due to business reasons
• - In cases of force majeure such as natural disasters, national emergencies, or regulatory restrictions under laws/policies of each country

• When there are changes to the content, usage method, or usage time of the Service, the reasons for change, the content of the changed Service, and the provision date shall be posted on the initial screen of the relevant Service or notified in accordance with Article 9 (Notification to Members) before the change. However, this does not apply when announcement or notification to Members is impossible due to reasons beyond the Company's control or emergency situations.
• The Company may modify, suspend, or change some or all of the services being provided as necessary for the Company's policies and operations, and shall not separately compensate Members for this unless there are special provisions in relevant laws.
• If a Member does not agree to service changes, they may express their refusal to the Company and terminate the service agreement.
• The Company shall not be responsible for any problems arising from changes or suspension of this Service unless caused by the Company's intentional misconduct or negligence.

Article 14 (Provision of Information and Posting of Advertisements)

• The Company may provide Members with various information deemed necessary during service use through notices, emails, mobile SMS, etc. However, Members may refuse to receive emails at any time, except for transaction-related information and responses to customer inquiries required by relevant laws.
• When intending to transmit information in Paragraph 1, the Company shall obtain prior consent from the Member. However, this excludes responses to Members' transaction-related information and customer inquiries.
• The Company may post advertisements on the Service screen and homepage in connection with the operation of the Service, and may provide them to Members who have consented to receive through email or mobile SMS.

Article 15 (Contract Cancellation and Termination)

• Members may terminate the service agreement by notifying the Company of their intention to terminate through a withdrawal request at any time, and the service agreement terminates when the Member's notice of termination reaches the Company. However, Members must transfer digital assets such as tokens externally in accordance with the Company's service agreement termination criteria and procedures before applying for termination.
• If a Member who has terminated pursuant to this Article applies for re-registration, registration may be restricted for thirty (30) days according to the Company's policy.
• The Company may terminate the service agreement in the following cases. In such cases, the Company shall notify the Member of the reason for termination and its intention to terminate through email, telephone, fax, or other methods. In such cases, the Company must provide the Member with an opportunity to state their opinion on the reason for termination in advance, and the service agreement terminates when the Company's notice of termination reaches the Member.
  • - If it is confirmed that the Member has grounds for refusal of approval of the application as specified in Article 5, Paragraph 2
  • - If the Member engages in acts that violate these Terms
  • - If the Member engages in acts that violate relevant laws, such as providing illegal programs and interfering with service operation, illegal communication and hacking, distributing malicious programs, or exceeding access authority
  • - If the Member engages in or attempts to engage in acts that interfere with the smooth operation of the services provided by the Company
  • - Other cases where the Company deems it necessary to refuse to provide the Service based on reasonable judgment
• Upon termination of the service agreement pursuant to this Article, all benefits acquired by the Member through service use shall be forfeited, and the Company shall not separately compensate for this.
• When the termination of the service agreement is completed, all information of the Member, except for information that the Company must retain according to laws and the Privacy Policy, shall be deleted after thirty (30) days.
• Notwithstanding the preceding paragraph, when the Company terminates the service agreement pursuant to Paragraph 3, the Company may retain the Member's information for a certain period for receiving and processing objections.
• When the Company proceeds with contract termination (membership withdrawal) pursuant to Paragraph 7, Paragraphs 2 through 6 shall apply equally, and the Company shall not be responsible for any disadvantages arising therefrom.

Article 16 (Use Restrictions)

The Company may progressively restrict service use through warnings, suspension, permanent suspension, or termination of the service agreement in the following cases:

• - When hacking or fraud incidents occur
• - When identity theft is suspected
• - When government agencies request service restrictions pursuant to relevant laws
• - When involvement in money laundering, unfair trading, or criminal activities is suspected or reasonably suspected
• - When a registered Member is confirmed to be a minor
• - When a Member violates the obligations of the Terms or interferes with the normal operation of the Service
• - When identity verification information is unknown or identification is difficult
• - When other equivalent reasons occur or measures are needed to prevent such occurrences

• When service use restrictions occur pursuant to the preceding paragraph, the following use restriction measures may be applied cumulatively, including the content of Article 12 (Provision of Service), Paragraph 1:
  • - Restriction on use of cards held by the Member
  • - Restriction on use and transfer of tokens and digital assets held by the Member
• Notwithstanding the preceding paragraph, the Company may immediately impose use restrictions or permanent suspension when it deems urgent suspension necessary, including cases of violating relevant laws such as identity theft and payment fraud in violation of the "Resident Registration Act," providing illegal programs and interfering with operation in violation of the "Copyright Act," illegal communication and hacking in violation of the "Information and Communications Network Act," distributing malicious programs, or exceeding access authority. When use restrictions or permanent suspension are imposed pursuant to this paragraph, restrictions may be imposed on use of all digital assets including tokens held within the Service, or measures may be taken to make some or all of them unavailable. In such cases, the Company shall notify the Member of the matter by the method specified in Article 9 (Notification to Members).
• When use restrictions or permanent suspension occur, the Member's restricted status may be lifted only when the conditions for release set by the Company are met.
• If a Member does not log in for more than one year continuously, the Company may restrict use for the protection of member information and operational efficiency.
• Within the scope of use restrictions under this Article, the conditions and details of restrictions shall follow the common sense and practices of general online services.
• When restricting service use or terminating the contract pursuant to this Article, the Company shall notify in accordance with Article 9 (Notification to Members).
• Members may file objections to use restrictions pursuant to this Article in accordance with the procedures established by the Company. If the Company recognizes that the objection is legitimate, the Company shall immediately resume the use of the Service.

Article 17 (Limitation of Liability)

In cases where damages occur to Members due to the following reasons, the Company shall not be responsible for such damages unless caused by the Company's intentional misconduct or negligence:

• - When the Service cannot be provided due to natural disasters or equivalent national emergencies
• - When service use becomes impossible due to compliance with actual or legal administrative dispositions and orders of government agencies
• - When service failures occur due to blockchain platform failures, defects in outsourced systems that the Company cannot manage, or reasons attributable to users
• - When caused by service failures of telecommunications service providers including basic telecommunications operators under the Telecommunications Business Act
• - When server failures occur due to momentary service access increases
• - When information, data, or facts posted by Members in connection with the Service are confirmed to have been altered or are false in terms of reliability, accuracy, and completeness
• - When there are no special provisions in relevant laws regarding the use of provided services
• - When transactions are made between Members or between Members and third parties through the Service
• - When damages occur due to token or digital asset deposits to account addresses that have been terminated (membership withdrawn)
• - When damages occur due to use restriction and suspension measures pursuant to these Terms
• - When tokens based on a specific blockchain are transferred to wallets based on other blockchains, or vice versa

• The Company shall not be responsible for Members' failure to obtain or loss of expected benefits from using the Service.
• The Company makes no direct or indirect promises or warranties regarding any matters not specified in these Terms in connection with the Service, to the extent permitted by law. Additionally, the Company does not guarantee the value of any digital assets including tokens.
• Price information for tokens and digital assets provided in the Service is based on prices provided by third-party exchanges, and price discrepancies may occur depending on the access time and network conditions. The Company shall not be responsible for any matters arising from reliance on such price information.

Article 18 (Damages)

• When damages occur to Members due to reasons attributable to the Company, the scope of the Company's compensation shall include ordinary damages as defined in the Civil Act, and the Company shall be liable for damages due to special circumstances only when the Company knew or could have known of such circumstances.
• Notwithstanding the preceding paragraph, the Member may bear all or part of the responsibility in any of the following cases:
  • - When the Member fails to immediately notify the Company despite knowing the cause of damage or the fact that damage occurred
  • - When the Member intentionally or negligently discloses wallet-related account and transaction information to a third party or allows them to use the wallet
  • - Other cases where there is intentional misconduct or negligence on the part of the Member in the occurrence of damage
• The Company shall not be liable for damages to Members caused by reasons not attributable to the Company.
• If the information provided by the Member to the Company is different from the facts, the Company may suspend the provision of services at any time and terminate all or part of the contract under these Terms, and if damages occur to the Company as a result, the Company may claim compensation for such damages from the Member.
• If the Member causes damage to the Company through acts that violate laws, these Terms, or social order, whether intentionally or negligently, such as interfering with the Company's service or related system operation, the Member shall compensate for all damages incurred by the Company.
• When a Member claims damages from the Company, the Company may compensate for the Member's damages by paying digital assets to the Member's wallet upon agreement with the Member.

Article 19 (Governing Law and Jurisdiction)

• Lawsuits filed between the Company and Members shall be governed by the laws of the Republic of Korea.
• Lawsuits regarding disputes between the Company and Members shall be under the exclusive jurisdiction of the district court having jurisdiction over the Member's address at the time of filing, or residence if there is no address. However, if the Member's address or residence is not clear at the time of filing, the court of jurisdiction shall be determined in accordance with the Civil Procedure Act.
• For Members with addresses or residences overseas, lawsuits regarding disputes between the Company and Members shall be under the jurisdiction of the Seoul Central District Court of the Republic of Korea, notwithstanding the preceding paragraph.